To conduct a money transfer to your recipient’s bank account, follow the general process for initiating a transfer or sending money via the app. After selecting your recipient's location and the money transfer amount, choose "Bank Deposit" as your delivery method. This option lets you directly send money to the recipient’s bank account. Just enter your recipient's required banking details.

For a cash pickup using BOSS Money, follow the initial steps to set up your money transfer in the app. Then select "Cash Pickup" when you get to the delivery method option. This will let your recipient collect the money in cash from a designated pickup location. Ensure all the recipient's information is accurate before completing the money transfer.

To send money to a debit card with BOSS Money, initiate your transfer as usual through the app. At the delivery method stage, choose "Direct to Debit." Note that prepaid debit cards are not eligible for this service. From here, enter the recipient's details, add or choose a payment method, and click send.

Yes. Start your money transfer via the BOSS Money app. When selecting a delivery method, look for the "Mobile Wallet" option, which is available for specific countries. If the destination country supports mobile wallet money, proceed with entering your recipient's information and completing the money transfer. 

If you don’t have a smartphone or prefer to pay in cash, you can use one of our extensive network of retail locations to send money. Use the store locator feature on the BOSS Money app to find the closest authorized transfer agent. Our stores offer a hands-on approach to sending money, allowing you to conduct in-person transactions.

For now, sending money online with BOSS Money is only available through the mobile app. Download the BOSS Money app from the App Store or Google Play to start a money transfer. This will ensure you have access to our full suite of features and services for a seamless money transfer experience right from your phone. BOSS Money is the cheapest way to send money home to your loved ones.

To send money online with BOSS Money, you may need to provide one of the following types of identification documents for verification purposes: Driver's License, National ID Card, State ID, Work Permit, Passport, Resident Alien Card, Cedula, Credencial de Elector, and Matricula Consular. Depending on your region, having any of these docs ready will help ensure a smooth and secure money transfer transaction.

There are no hidden fees when you use BOSS Money to send money online. You pay exactly what you see upfront, and we have some of the lowest rates in the market. Note that exchange rates and fees vary depending on your chosen payment (e.g., send money with a credit card vs. debit card) and delivery options, but these will always be clearly displayed before you confirm your transaction.

When you send money internationally, you will receive notifications about every change in the status of your transaction. We ensure you're always up-to-date on the progress of your money transfer, providing peace of mind as funds make their way to the recipient. Plus, you can actively track status changes directly within the BOSS Money app anytime.

If you encounter any issues or have questions about sending money, please contact our Support Center for assistance. The center provides direct access to customer service resources and contact information. Our team is ready to resolve any concerns you might have.